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Customer Service Representative - State Farm Agent Team Member

Full Time in Benton, AR

ROLE DESCRIPTION
As a Customer Care Specialist with the DJ Motley State Farm Agency, you will generate the kind of exceptional client experiences that our current customers deserve day in and day out. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will be working directly with customers claims, billing, and other service issues with their policies.
If you are a Self-Motivated individual that loves helping other and has a Winning personality, we look forward meeting you!
RESPONSIBILITIES
  • Give the Exceptional Customer Service our office has come to be known for day in and day out.
  • Provide prompt, accurate, and friendly customer service when it comes to claims and billing.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Provide that human touch and to be there for our customers during a very stressful time in their lives.
QUALIFICATIONS
  • Dedicated to helping others
  • Attention to Detail in their work
  • Excellent communication skills while on the phone and speaking in a team environment
  • Proactive in problem-solving
  • Able to work well with computers and new technology that State Farm continues to roll out
  • Will need to obtain a P & C License within 30 days
BENEFITS
  • Hourly pay
  • Growth potential/Opportunity for advancement within State Farm
  • Paid time off (vacation and personal/sick days)
  • Health Stipend of $200 a month
  • Matching 401K after 1st year
  • Working in a team environment that feels like a family
Compensation $0.14 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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